Returns & Refunds Policy

Exclusive Sourced-On-Demand Archival Nature

Registry Collective operates as a premium directory and marketplace for exclusive sourced-on-demand luxury collectibles and rare handbags. Due to the unique, curated, and archival nature of these items, all sales are final.

Lifetime Authenticity Guarantee

While sales are final, we stand behind the integrity of our curation. Every item offered on our platform goes through a multi-stage authentication process verified by our internal experts and external luxury industry partners.

In the highly unlikely event that an item is proven to be inauthentic by a reputable independent third-party authority, we offer a 100% full refund, including all shipping fees, backed by our lifetime guarantee.

Discrepancies & Issues

If your item arrives damaged in transit or displays a significant discrepancy from the description and photos provided in our catalog, please contact our concierge team within 24 hours of delivery.

• Provide detailed photographs of the packaging and the item's condition.
• Keep all security tags, original dust bags, boxes, and receipts intact. Removal of the Registry Collective security tag voids any discrepancy claims.

Refund Execution

Approved refunds (such as authenticity claims) are processed within 5 to 7 business days back to the original form of payment or issued as immediate store credit, depending on your preference.